Mainland Portugal:

• Delivery within 2 to 4 business days
• Shipping cost calculated at checkout
• Free shipping on orders over €75

Madeira & Azores:

• Delivery within 5 to 7 business days
• Free shipping on orders over €100

International Shipping:

• We currently do not offer international shipping directly via our website.
• For special shipping requests, please contact us at:
  info@drunkgrapes.com

Returns

We accept returns within 14 days of receiving your order, under the following conditions:

Eligible Return Reasons:

• Damaged during shipping
• Incorrect product received
• Defective product

Conditions:

• Items must be unopened, unused, and in original packaging
• Proof of purchase is required

How to request a return:

1. Email us at support@drunkgrapes.com
2. Include your order number and reason for return
3. We will provide instructions to complete the return process

Return Shipping Costs:

• If the issue is on our side (damaged, wrong, or defective product), we cover all costs
• Otherwise, the customer is responsible for return shipping